Our Compliance

Our Compliance

Islamic Relief Australia is committed to the highest levels of standards, compliance and accountability. As a faith inspired charity, we hold our self-accountable to the highest moral and ethical guidelines in accordance to the timeless teachings of Islam and the prophetic traditions. In addition to that, our work is guided by the professional and industry standards listed below: 

Australian Charities and Not-for-profits Commission (ACNC)

As a registered charity, Islamic Relief Australia complies with the Australian Charity and not-for-profit Commission Act 2012.  

Fundraising licenses

Islamic Relief Australia holds all required fundraising licenses in the states of New South Wales, Victoria, Queensland, South Australia, Western Australia and the Australian Capital Territory. Islamic Relief Australia complies with the requirement associated with these licenses.

Australian Taxation Office (ATO)

Islamic Relief Australia is a current holder of the Deductible Gift Recipient (DGR) status from the ATO. 

Australian Council for International Development (ACFID)

Islamic Relief Australia is a member of ACFID and a signatory to the ACFID Code of Conduct. As a signatory to the Australian Council for International Development (ACFID) Code of Conduct, Islamic Relief Australia is committed to the highest standards in financial reporting, management and ethical practice. In line with this commitment, we make sure that we continuously monitor our compliance with applicable aspects of the Code, including ensuring that we do not engage in any activities that bring other ACFID Members or the sector into disrepute. For more information on the ACFID Code of Conduct please visit: www.acfid.asn.au 

Any complaints related to a members’ compliance with the ACFID Code of Conduct and any possible breach can be made to ACFID Code of Conduct Committee at: [email protected] 

Complaints mechanism 

Islamic Relief Australia recognises the importance and value of listening and responding to concerns and complaints. We are committed to achieving the highest standard we can in every area of our work and to a process of continuous improvement. This applies especially to our aid and development activities, seeking donations and accountability to stakeholders generally. 

We are committed to working according to or above the standard required by the Code of Conduct of the Australian Council for International Development (ACFID). Receiving concerns and complaints is one of the most important ways of learning what we need to do to improve our work. 

You can contact us through the following channels: 

Visit our contacts page at: islamicrelief.org.au/contact/ 

[email protected] 

Call us on: 1300 308 554 

Shop-2 6-14 Park Rd, Auburn NSW, 2144 Australia
To find out more and read our complaints policy please visit here.