Islamic Relief Australia is committed to the highest levels of standards, compliance, and accountability. As a faith-inspired charity, we hold ourselves accountable to the highest moral and ethical guidelines in accordance with the timeless teachings of Islam and the prophetic traditions. In addition to that, our work is guided by the professional and industry standards listed below:
As a registered charity, Islamic Relief Australia complies with the Australian Charity and not-for-profit Commission Act 2012.
Islamic Relief Australia holds all required fundraising licenses in the states of New South Wales, Victoria, Queensland, South Australia, Western Australia and the Australian Capital Territory. Islamic Relief Australia complies with the requirements associated with these licenses.
Islamic Relief Australia is a current holder of the Deductible Gift Recipient (DGR) status from the ATO.
Islamic Relief Australia is a member of ACFID and a signatory to the ACFID Code of Conduct. As a signatory to the Australian Council for International Development (ACFID) Code of Conduct, Islamic Relief Australia is committed to the highest standards in financial reporting, management and ethical practice. In line with this commitment, we make sure that we continuously monitor our compliance with applicable aspects of the Code, including ensuring that we do not engage in any activities that bring other ACFID Members or the sector into disrepute. For more information on the ACFID Code of Conduct please visit: www.acfid.asn.au
Any complaints related to a member’s compliance with the ACFID Code of Conduct and any possible breach can be made to ACFID Code of Conduct Committee at: [email protected]
Islamic Relief Australia recognises the importance and value of listening and responding to concerns and complaints. We are committed to achieving the highest standard we can in every area of our work and to a process of continuous improvement. This applies especially to our aid and development activities, seeking donations and accountability to stakeholders generally.
We are committed to working according to or above the standard required by the Code of Conduct of the Australian Council for International Development (ACFID). Receiving concerns and complaints is one of the most important ways of learning what we need to do to improve our work.
You can contact us through the following channels:
Website
Visit our contacts page
Email
[email protected]
Phone
Call us on 1300 308 554
Mail
Shop-2 6-14 Park Rd, Auburn NSW, 2144 Australia
To find out more and read our complaints policy please visit here.